Insurance & Fees

Mental Health Counseling Group operates on a private-pay basis, meaning all fees are paid directly to our practice at the time of your session. We do not bill insurance companies directly. However, we make it easy to seek reimbursement from your insurance provider.

After each session, we provide a detailed receipt called a superbill. This document contains all the information your insurance company needs to process an out-of-network reimbursement claim, including:

• Provider credentials and license number
• Diagnosis codes (CPT codes)
• Date and duration of service
• Fees charged

Before your first appointment, we recommend calling the member services number on the back of your insurance card and asking:

1. Do I have out-of-network mental health benefits?
2. What is my out-of-network deductible, and how much has been met?
3. What percentage of the session fee will be reimbursed after the deductible?
4. Is there a limit on the number of sessions covered per year?
5. Do I need prior authorization for outpatient mental health services?

Many clients are pleasantly surprised to learn that their out-of-network benefits cover a significant portion of therapy costs. Reimbursement rates and eligibility vary by insurance plan; we cannot guarantee that your provider will cover our services. If your insurance has specific requirements for reimbursement, such as particular licensing credentials or diagnostic criteria, please inform your counselor during your initial consultation so we can ensure all necessary documentation is provided.

We accept credit cards, debit cards, and HSA/FSA cards. Payment is due at the time of each session.

Cancellation policy: We require 24 hours' advance notice for any session cancellation or rescheduling. Late cancellations or missed appointments are subject to a $50 fee. This policy helps us maintain availability for all clients.